Technical issues

We answer all technical questions here

• What happens to original media files if I choose less storage space?
• The app is not working on my Mac, what should I do?
• How can I connect my own server to my videos?
• Where can I find advice about how to use ASTODI best?
• How can I share full-resolution, original files?
• I can't play the original file shared with me. What should I do?
• I found a bug! What should I do?
• How many files can I add to my projects?
• How much content can I load?
• I have a technical problem, what should I do?
• I have a question about how ASTODI works, who can help?
• What happens to your unused computing or FTP allowance when you switch packages?
• Where does ASTODI store my files?
• How can I connect my own cloud drive to store my videos?